AnswerCrisp Support

Contact us

Email support@answercrisp.com. Include the email you use to sign in, your iOS version and your app version. Describe what happened and what you expected.

Do not send passwords, sign-in codes or payment-card details.

Sign-in help

If your sign-in code has not arrived, check your spam folder and confirm that you entered the correct email address. Request a new code if the previous one has expired. If the problem continues, contact us using the address above.

Purchases and Interview Packs

For help with a purchase or an Interview Pack, include your account email and the purchase date. Do not include your payment-card details. For purchases billed by Apple, you can request a refund through Apple.

Delete your AnswerCrisp account

In the app, go to Practice → Account & privacy → Delete AnswerCrisp account. Follow the confirmation and verification steps. If deletion fails, retry or contact support.

See the privacy policy for the scope of deletion, retained records and your choices.

Availability

AnswerCrisp is coming soon to iPhone. The AnswerCrisp homepage will link to the App Store when it is available.